Conditions for Replacement:
Return will only be initiated if the customer has received a product that is either incorrect or damaged.
Please notify/claim/inform us via email within a maximum of 48 hours of delivery.
Products/Items should be UNUSED.
Products should be returned in their original packaging along with the original price tags, labels and invoices.
It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.
Condition for Refunds:
We will process the refund after receipt of the product by G. K. PUBLICATIONS PVT. LTD or its business partner. A refund will be processed based on the mode of payment of the order.
Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 10-15 working days and the refund will reflect in the next statement.
Orders paid by net banking accounts will be credited back to bank account.
For all other modes of payment, we will send a refund cheque. The cheque will be made in favor of the name as in the “billing name” provided at the time of placing the order.